RETURNS & ORDER HELP

Need to make a return?

Contact us within 7 days of delivery to request a return. We’ll help you understand the next steps for your order.

Start a return request
Playful Bimboland kids clogs
7DAYSto contact us after delivery

HOW IT WORKS

Three easy steps.

Keep the order number handy when you get in touch.

Contact us in 7 days

Send your return request within 7 days of receiving your order.

Share your order details

Include your order number, the product name and the reason for your request.

Follow the instructions

Wait for our team’s return instructions before sending any item back.

Read the full policy

Eligibility, exclusions, shipping costs and refund steps are set out in our current Refund Policy. Contact us if any detail is unclear.

DELIVERY

Shipping, made clear.

Available delivery options and charges are shown at checkout. For delivery terms and any restrictions, please read the current Shipping Policy.

ORDER SUPPORT

Still have a question?

Email Bimboland